Terms & Conditions

Please make sure you read these terms and conditions.  If you place an order for services with Alpha Consultants or continue browsing this website, you are confirming that you have understood and accepted these terms and conditions.


The term ‘us’ or ‘we’ or ’our’ refers to Alpha Consultants.

The term ‘you’ or ‘your’ or ‘client’ refers to anyone browsing this website or placing an order by letter/email for one of our services.

Use of this Website

The content of the pages of this website is for your general information and use only.  It is subject to change without notice.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose.  You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable.  It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

This website contains material which is owned by or licensed to us.  This material includes, but is not limited to, the design, layout, look, appearance and graphics.  Reproduction is prohibited without our prior written permission.  All trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.

Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

From time to time this website may also include links to other websites.  These links are provided for your convenience to provide further information.  They do not signify that we endorse the website(s).  We have no responsibility for the content of the linked website(s).

You may not create a link to this website from another website or document without our prior written consent.

Every effort is made to keep the website up and running smoothly. However, we take no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

Placing an Order for our Services

An order will have been placed with us once the client has provided written acceptance of a quotation, either by email or letter.

In placing an order with us, the Client confirms that they have obtained all necessary permission for us to undertake the requested work, from highway authorities, private land owners, or others as required.

In terms of Road Safety Audits, it will be the Client’s responsibility to obtain prior approval of the proposed Audit Team and Audit Brief, if required by the relevant Highway Authority.

In the case of surveys, the survey will be undertaken as close to the specified location as is safe and practicable to do so.

Charges and Payment

Charges for services to be provided by us are defined in the project quotation that the client receives.  Quotations are valid for a period of 30 days unless stated otherwise.  We reserve the right to alter or decline to provide a quotation at any time.

We may require payment of a deposit or full payment prior to commencing work.  If this is the case, this will be specified within the fee quotation.

For larger or longer-term projects, we may charge incrementally via interim/monthly invoices.

Payment for services can be made by cheque or electronic transfer.  Payment details will be advised to the client in advance of the payment becoming due.

If there is a delay in the client paying the quoted fee, we reserve the right to withhold the provision of any information and material produced as part of the service provided.

Late payment of fees may also result in additional charges.  These may include interest, late payment penalty charges, and any other costs associated with recovery of the debt.

We shall retain full ownership of all information and material produced as part of any service we provide until we have received full payment of the quoted fee.  The client does not have the right to share, publish or submit any documentation produced on their behalf until full payment has been received.

Should amendments be required to any documentation or drawings we produce, by a Planning Authority following a planning application for example, these amendments will be subject to an additional fee.

Delivery Timescales

We will always endeavour to meet any timescales agreed with the client, but we shall not be liable for any loss of revenue or any other loss due to delays associated with the service provided, whatever the reason for the delay.


We are excluded from all and any liability in relation to the services we provide, including the following:

Loss or damage caused by any inaccuracy;

Loss or damage caused by omission;

Loss or damage caused by delay or error, whether the result of negligence or other cause in the provision of our services.


All our services may be used for lawful purposes only.  The client agrees to indemnify us against any claims resulting from their use of our service that damages themselves or any other party.

Applicable Law

The entirety of these terms and conditions between us and the client shall be governed by the law of Englandand Wales.